11/23/2023 0 Comments Motor city casino hotel poolI left went an ate at MGM Casino block away. No can do as I was told vouchers were separate and they would have to generate a room. I said could have my voucher so I could eat and gamble. I called for an early check in thinking I would eat with my voucher gamble At 12:00, told no rooms, 1:00, 2:00 same thing. The hotel was not sold out the night before I checked. Our package did include $50.00 food credit. My wife does not gamble and we stayed at the hotel because of a wedding we were attending at the Motor City. I have stayed at hotels throughout the US and have never encountered less customer service or desire to help. As one of the Pit Bosses told me when a drunk was removed from the blackjack table "THIS IS GHETTO WHAT DO YOU EXPECT ?" As many of the reviews state, forget about any type of customer service. With that said it does sell out some weekends. I have been told they keep the price artificially high because they are attempting to keep certain type of clientele out of the hotel. It is Detroit folks consistently ranked in the top 3 most dangerous cites in America. The price may reflect where the casino is located. For what I paid 249.00 plus a high tax you would expect quite a bit more.
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